If you've been in a fender bender or more serious collision, you'll likely need auto body repair work done. Instead of automatically going with a big national chain, consider giving your business to a local auto collision center. Choosing a locally-owned shop right in your own community has several advantages.

They Understand Local Laws

Auto insurance and repair regulations often vary from one state to the next. A local collision center will have extensive knowledge of the specific laws and requirements in your area. For example, your state may have certain standards for total loss payouts and salvage titles. A shop in your community will be up to date on all the rules and make sure your repair or claim is handled properly.

They Have Strong Community Ties

Independent auto body shops build close relationships with people and businesses in the region over time. Because of this, they likely work closely with major local insurance providers and understand how to smoothly handle claims. They also partner with other community services like towing companies and auto rental agencies. These connections enable them to take care of all aspects of your repair after an accident.

Less Wait Time for Appointments

Getting your car into a chain repair shop can mean long waits for an estimate and then the actual repair work. Local collision centers tend to be more flexible since they focus solely on serving your neighborhood. They can often schedule estimates right away and get started on repairs more quickly. If they need to order parts, their suppliers may be local ones with fast turnaround. This gets you back on the road faster.

Personalized Customer Service

At a family-owned collision center, you'll receive individualized attention focused on your needs. The technicians will thoroughly explain the repair process, address any questions, and keep you updated on the status. They rely on pleasing customers in their area to grow their business through word-of-mouth. This motivates them to go above and beyond to ensure you're satisfied.

For expertise with local regulations, strong ties, faster repairs, personalized service, and community support, choose a local auto collision center next time you need repair work. Keeping your business local has many advantages over chains. Support your neighborhood shop and see the benefits. According to IBIS World, as of 2023, in the U.S., there are 85,192 car body shop businesses. Reach out to our team at Quality Auto Rebuilders and Glass  to get an estimate for collision repair services if you've been in an accident.